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View allFAQ
How long does shipping take?
Standard shipping usually takes 3–7 business days.
What if I receive a damaged or defective item?
Please contact us within 7 days of delivery with photos of the item. We’ll arrange a replacement or refund as quickly as possible.
Do you offer returns or exchanges?
Yes. Unused and unopened items can be returned within 7 days of delivery. Due to hygiene and safety reasons, certain baby products (like bottles, nipples, or pacifiers) are non-returnable once opened.
My item has a slight plastic smell. Normal?
Yes. Let it air out for a day.